Saturday, February 2, 2013

Fatcow Review: One Month In

Well I'm one month in to my post-Godaddy website life. I signed up with Fatcow and got a pretty good deal. It worked out to less than $3/month. I have ten different domain names to transfer over, which didn't cost anything to do (thankfully).

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Transferring Over from Godaddy:

Now this was a headache, on Godaddy's part. I've transferred domain names in to Godaddy before, but never out. I found this to be terrible. I even had to call their support center (gulp!) after my requests on their website would idle until they became errors. It's one of those experiences that I can't believe we have to deal with in the age we live in. Oh well. Moving on!

Using my Domain Name from Fatcow:

As part of Fatcow's hosting they gave me a free domain name to register. Instead of a variation on a website that I already had (like getting the '.org' version of a '.com' website, I went for something completely different. I've been thinking of making a website that just curates extraordinary images and things. It's just an embryo of an idea at the moment. But I thought getting the domain would be a good first step.

A Problem:

I misspelled the domain name (I won't reveal what it is just yet. I'm a little protective of these things when their still in the gestating stage!). Two letters were re-arranged in the middle. It was a stupid mistake. My website about 'extraordinary things' started off with me making an extraordinarily stupid mistake. Changing a domain name you just ordered is not something you can do online, so I called the Fatcow support. And I can tell you, it was a jarring experience. I talked to a live person within 30 seconds. I actually hadn't even collected my thoughts at that point, so I kind of stuttered my way through it a bit. But the lady was nice, relaxed, and even chuckled when I told her the problem. The domain name was changed over. She told me it would take 24 hours. It was Saturday evening and by Sunday afternoon I could see the new correct domain name on my dashboard.

Final Summation:

So far, so good for Fatcow. My websites have been up 100% of the time, they took care of this unforseen circumstance. I'd say overall I couldn't have expected much better.